Last updated: 3 November 2026
1. About these terms
These Terms & Conditions apply to enquiries and transport services offered by S.S Cab Service, Sakleshpur, Karnataka (“we”, “us” or “our”). By requesting or using a service, you agree to these terms and to any further terms communicated to you for that booking.
Business address: Near KSRTC Bus Stand, BM Road, Sakleshpura, Karnataka 573134. Phone: +91 9449461522 / +91 8861340876.
2. Enquiries are not confirmed bookings
The contact page allows you to prepare a cab enquiry and open WhatsApp with your trip details. Sending an enquiry does not by itself create a confirmed booking or guarantee a vehicle, driver, date or time.
Your booking is confirmed only when S.S Cab Service explicitly accepts it and communicates the agreed trip details to you. Please obtain confirmation of the pickup time, pickup point, destination, vehicle and total fare before travelling.
3. Fares, quotes and additional charges
Fares depend on the journey and the details agreed for the particular booking. Contact us for a quote before confirming your trip. Unless expressly agreed otherwise, a displayed or discussed estimate is not a final fare.
Before you confirm, ask us whether the quoted amount includes applicable taxes, tolls, parking, permits, driver allowance, waiting time, night charges, extra kilometres or other trip-related costs. Any applicable additional charges will be explained and agreed before the booking is accepted.
The website does not publish fixed fares. The fare applicable to your trip is the fare specifically communicated and accepted for that booking.
4. Payment
The payment method, amount and timing, including any advance payment, will be communicated when your booking is confirmed. Please ask for confirmation of any amount you pay in advance.
5. Vehicle and availability
The website lists Hyundai Xcent, Toyota Innova and Toyota Etios vehicles as part of the fleet. Vehicle choice is subject to availability and confirmation by us. If the requested vehicle becomes unavailable, we will contact you to discuss an alternative before making a change.
Passenger capacity and luggage space are subject to the vehicle’s approved seating capacity, safety requirements and practical luggage limits. Please provide accurate passenger and luggage details when enquiring.
6. Pickup, delays and trip changes
Please be ready at the agreed pickup point and time. Provide a reachable phone number and notify us as early as possible if your plans change.
Traffic, road conditions, weather, vehicle issues, public restrictions and other circumstances may affect travel time. We will communicate significant delays or changes as soon as reasonably possible. Arrival times are estimates unless expressly guaranteed.
Changes to the pickup point, destination, route, date, passenger count or trip duration may affect availability and the fare. Such changes must be agreed with us.
7. Cancellation, rescheduling and no-shows
If you need to cancel or reschedule, contact us as early as possible by phone or WhatsApp using the details on this website.
Any cancellation deadline, cancellation fee, advance-payment rule, refund arrangement or no-show charge will be communicated to you when the booking is confirmed. Please ask for these details before accepting a booking.
8. Passenger responsibilities
- Provide accurate booking and contact details.
- Follow applicable safety instructions and wear seat belts where provided.
- Do not request the driver to break traffic laws or exceed the vehicle’s permitted passenger capacity.
- Do not carry prohibited, illegal or dangerous items in the vehicle.
- Treat the driver and vehicle respectfully and avoid conduct that creates a safety risk.
- Tell us in advance about special requirements, child seats, accessibility needs or unusually large luggage. Availability must be confirmed.
- Take your belongings with you when you leave the vehicle. If you leave something behind, contact us and we will make reasonable efforts to help.
9. Safety and service limitations
We and our drivers operate in accordance with applicable transport, road-safety and licensing requirements. A journey may be refused, paused or changed where continuing would be unsafe or unlawful.
We will make reasonable efforts to provide the service confirmed with you. Nothing in these terms excludes or limits any right or remedy you have as a consumer or otherwise under applicable law, including the Consumer Protection Act, 2019, that cannot legally be excluded.
10. Personal information
Information shared through the enquiry form is prepared for a WhatsApp message. If you send that message, WhatsApp and S.S Cab Service may process the information to respond to your enquiry and coordinate your trip. Please read our Privacy Policy for further information.
11. Website information
We try to keep the website’s contact details, vehicle information and service descriptions accurate. Availability, vehicle details and service arrangements can change and should be confirmed directly with us before travel.
Photographs are illustrative unless we confirm that a photograph depicts the exact vehicle assigned to your booking.
12. Complaints and contact
If you have a concern about an enquiry or journey, contact S.S Cab Service and provide the relevant booking details so that we can review it.
Phone: +91 9449461522 / +91 8861340876. WhatsApp: Chat with S.S Cab Service.
13. Updates and applicable law
We may update these terms when our services or applicable requirements change. The current version will be published on this page with its updated date.
These terms are governed by the laws of India. Any dispute will be handled by the competent courts or authorities having jurisdiction under applicable law.